It's important to understand the billing section of your ActionSprout account because that's 100% in your hands. We want you to use (and pay for) only what you need for your particular Facebook page(s).
To access the billing screen, first log into your ActionSprout account and select the Facebook Page you'd like to work with.
Next select Account Settings from the left menu and Billing right under that.
Keep in mind: Each page you connect to ActionSprout will be billed separately.
Inside this billing section you’ll find a place to view your past billing history for that particular account. Just click the green Billing History button on the upper right of the page.
This will open a page that will look something like this:
From here you can see each charge to your account. You also have the ability to save invoices as a PDF, view the invoice, or email any invoice from the list.
Manage Your Payment Info
The next section lists your current payment information. It looks like this:
This section will let you know how you're currently paying for ActionSprout, when you should expect to be billed next, and your current plan. This is also where you can add coupons, if you have them.
In the upper-right corner you’ll find a place to update and/or change your payment method.
Manage Your Subscription Plan
The last section of this screen lists the different plans we offer.
- Free Forever Plan: You may stay on the free plan as long as you’d like. There is no limit or cut-off date.
- Pro Plans: With these plans, you can choose to be billed monthly or annually. If you choose to pay annually you'll save a bit of money 😀
- Free Trial: Each plan starts with a free trial before you are billed.
You can upgrade or downgrade your account from this screen at any time. Any difference in payment will be credited back to you. There are no monthly or annual contracts. Learn about our prices here.
Have billing questions? Reach us at firstname.lastname@example.org