By default, ActionSprout captures the following information (as available) when your supporters complete a Social Action:
- Public name as it appears on Facebook.
- Email Address
- Current city
- Donation amount (if applicable)
You can find this info in your supporters' profiles under the People section of your ActionSprout account. Just click on a person's name, like this:
On the Gold plan, you can gather the following information as well:
- Phone number
- Street address
- Zip code
- Job title
- Birth date
Just open the Social Actions section of your ActionSprout account and click the Edit button on the action that you'd like to use.
Scroll down to about the middle of the Edit screen until you see the Ask For section.
Check the info that you'd like to ask of your supporters and, when you're done, click the Save Changes button at the bottom of the screen.
This additional information will be asked for immediately following the primary completion of the action. That means that some supporters will chose not to share this additional information, or they might close the window before they see it. We don’t make this additional information required so that the supporter can still complete the action, to maximize the virility and completion rate of your campaign.
Have questions? Reach us at firstname.lastname@example.org