FAQs and troubleshooting
Common questions and troubleshooting for both ActionSprout and Facebook
8 articles in this collection
Written by Briana Milligan
Written by Briana Milligan
FAQs
ActionSprout FAQs
Curious about what ActionSprout is and how can it help you? Have any security concerns? This FAQ is for you
Written by Briana Milligan
Updated over a week ago
Updated over a week ago
Facebook FAQs
Want to know who can see your posts? How to reach more people? How to verify your page? We've got those answers and more
Written by Briana Milligan
Updated over a week ago
Updated over a week ago
Fan Engagement Score
What is it? How is it calculated? What should I take away from it?
Written by Briana Milligan
Updated over a week ago
Updated over a week ago
Timeline Metrics 101
What do they mean? How should I read them? Why are they important?
Written by Briana Milligan
Updated over a week ago
Updated over a week ago
Common Troubleshooting
Nonprofits: Stop Using Fake Profiles to Access Your Facebook Page
Why you need to clean up any "dummy" profiles used to access your page (ASAP) and how to do it
Written by Briana Milligan
Updated over a week ago
Updated over a week ago
Facebook Post Displaying Incorrect Info?
Learn how to use Facebook's debugging tool to make sure your posts are displaying what you want them to
Written by Briana Milligan
Updated over a week ago
Updated over a week ago
Is Your Timeline Missing Posts?
What to do if your timeline appears to be missing some of your Facebook posts
Written by Briana Milligan
Updated over a week ago
Updated over a week ago
Facebook Page Not Showing Up in ActionSprout?
What to do if you don't see your Facebook page available when you sign into ActionSprout
Written by Briana Milligan
Updated over a week ago
Updated over a week ago