One of the most powerful things that ActionSprout can do is give you the ability to export supporter and donation data for use with your other communication tools.

That said, in order for us to give you that ability, you're going to need an ActionSprout plan that's Silver or higher. Please refer to our pricing page to decide if the benefit is worth the cost for your organization. For its convenience alone, we definitely recommend it.

File Size

If your file size too large, your export will be queued and delivered via email once it’s processed and ready for you to download. This may take up to a few hours depending on list size.

Exporting CSV Files

When you choose to export your supporter data, it will be emailed to you as a CSV file for easy manipulation and analysis.

ActionSprout uses the most common character encoding system, UTF-8, for international characters. Currently Excel is unable to read these UTF-8 CSV encoded characters, so international characters may appear as a ? in Microsoft Excel. Opening the file in Numbers or Google Docs will render these characters properly.

Types of Exports

Exports come in four flavors:

  1. People exports
  2. Action exports
  3. Donation exports 
  4. Comment Exports 

People Exports

People exports happen under the People section of your account. The data in these exports centers around individual supporters. This data is helpful when you want to learn how engaged and active your supporters are or you want drill down into info for individual profiles.

This data may include the following, depending on how much information your supporters have elected to share with you:

  • Name
  • First Name
  • Last Name
  • Email
  • Phone Number
  • Address
  • City
  • State
  • Zip
  • Country
  • Gender
  • Birthdate
  • Occupation
  • Job Title
  • Employer
  • Opt In
  • Like Count
  • Comment Count
  • Action Count
  • Donation Count
  • Donation Amount
  • First Seen
  • Last Activity

Action Exports

Action exports happen under the Social Actions section of your account. The data centers around the individual action. This data is helpful when your questions pertain to a particular action. How many people have taken action on the post? When did they take action? What sources brought in the most signatures?

This data can then be exported from your list of actions.

You can also export it from the Editing screen for the action, under People:

This data may include the following, depending on how much information your supporters have elected to share with you:

  • Created At
  • First Name
  • Last Name
  • Email
  • Phone Number
  • Address
  • City
  • State
  • Zip
  • Country
  • Payment
  • Occupation
  • Job Title
  • Employer
  • Birthdate
  • Gender
  • Opt In
  • Action Taken
  • Action Identifier
  • Completed Action
  • Liked Page Post
  • Commented on Page Post
  • Answer
  • Source

Donation Exports 

Conveniently, you also have the option to export a master list of all donors and donations made thus far through ActionSprout! Look for it under Account Settings and then Integrations.

Locate the Stripe app at the top and click the Export Donations button. 

The data you can export may include the following, depending on how much information your supporters have elected to share with you:

  • Name
  • First Name
  • Last Name
  • Email
  • Phone Number
  • Address
  • City
  • State
  • Zip
  • Country
  • Gender
  • Birthdate
  • Occupation
  • Job Title
  • Employer
  • Image URL
  • Opt In
  • Amount
  • Completed At
  • Action Identifier

Comments Export

Under Timeline, you'll find the option to export comments made on any of your Facebook posts. This is found by clicking the More arrow on any Facebook post, which opens the right-hand menu. Then click the Export Comments button at the top.

The resulting CSV file will be emailed to the address we have on file for you. This file will likely contain the following fields: 

  • Name - Name of the person who left the comment. 
  • Comment  - The comment in full. 
  • Comment ID  - The Facebook ID attached to this particular comment.
  • Date  - The date the comment was made.
  • Comment Likes  - How many times did other people like this person's comment? 
  • Comment Replies - How many replies did this person's comment receive? 
  • Hidden - Was this comment hidden by you or by someone on your team? 
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