A tag is a word or phrase you can apply to a Social Action inside your ActionSprout account to make it easier to hunt down and find later. They can save you a ton of time. But don't take our word for it. Experiment with them and see for yourself!
Note: Your supporters can't see these tags, and they don't influence who sees your posts on Facebook either. They're completely for your internal use.
How to apply a tag
To get started, log into ActionSprout and select the Facebook page you'd like to work with from the Accounts screen.
Then open the Social Actions section of your account.
Next to each Social Action that you and your team have created you'll see a Tags option. By default, each action will start with a single tag listed, which is the type of Social Action it is. To create your own tag(s) click Edit Tags.
Now type in the tag you'd like to apply and hit Enter. To add more tags, simply click Edit Tags again. To delete tags, click the X next to the tag.
Once your tagging is complete, click on a tag to view only the actions that have that tag. This is a quick and easy way to sort and organize a long history of Social Actions by subject, campaign, project, etc.
Tags are also visible and editable inside the Edit Action and Metrics screens.
What are some ways that tags can help streamline workflow and make your life easier? Here are just a few ideas:
- Use tags to assign staff members to certain Social Actions. Now when Jessica logs in, she can click on her tag and see just the Actions she's working on.
- Use tags to label whether Social Actions need review or are approved.
- Use tags to label which Social Actions need to be re-posted to Facebook again.
- Use tags as notes to yourself.
The possibilities are endless really! Tags are completely open-ended, too, with no maximum number to limit you. So go crazy and get organized!
Have questions? Reach us at firstname.lastname@example.org